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Our new Trade Series Exclusive Policy took effect January 1, 2019. Here's how we're supporting you.
We are prohibiting the online sale of all Jandy equipment as outlined in our new Trade Series Exclusive Policy.
We are not providing a Manufacturer's Warranty on Jandy equipment purchased online as indicated in our new Jandy limited warranty.
We require that all Jandy equipment be installed and/or serviced by a qualified pool professional. A label specifying this is applied to all Jandy equipment packaging.
We will monitor the internet 24/7 and pool pros can report policy violations at enforcement@zodiac.com.
We reserve the right to refuse to sell Trade Series Exclusive products to any distributor or dealer in violation of our policy and/or withhold earned loyalty or rebate incentives. Read FAQs.
We have taken a clear company stance and are actively notifying consumers of our new policy on Jandy.com.
We are actively promoting pool professionals and making it easier for consumers to find them for their equipment needs.
We have published a new Jandy Advertising Policy to standardize how Jandy equipment is to be advertised.
We have published our new Trade Series Exclusive List to clearly identify Jandy equipment that is not to be sold or transacted online.
Our new policy is now in effect, and we are aggressively enforcing it.
You can report policy violations to enforcement@zodiac.com | 760.444.4763
If you're interested in finding out more about our new Jandy Trade Series Exclusive Policy or have further questions, submit your email below and we’ll follow up within 48 hours.